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Omio expands Omio Flex globally, in partnership with Insurtech leader Companjon

Insurtech leader Companjon

Cancel for any reason – No questions asked and no documentation required

Berlin, April 28, 2025 – Omio, the leading multi-modal travel booking platform, today announced the global availability of Omio Flex. The flexible cancellation solution allows customers worldwide to cancel their train and bus journeys for any reason up to 15minutes before departure (depending on fare type), bringing ultimate flexibility and freedom to travel plans. In the event of cancellation, the customer will receive a payment of up to 100% of the purchase fare (depending on fare type).

Travellers can take advantage of Omio Flex by selecting the fare at checkout or adding it to their booking via the ‘Ticket Configuration’ section. If they decide not to travel, customers can visit the “Manage Your Booking” page and simply cancel, with compensation paid directly by Omio.

Omio Flex has been developed in partnership with Insurtech leader Companjon, with their advanced technology integrated into Omio’s platform, ensuring a seamless customer experience for users.

Veronica Diquattro, President B2C Europe, Omio, commented, “Journeys don’t always go as planned. The ability to cancel a booking for any reason is an important cornerstone of our promise to offer seamless travel anywhere in the world. Our customer data shows that flexibility is a key travel consideration, which is why we’re excited to now offer Omio Flex globally. Companjon’s advanced technology and data insights were instrumental in helping us address the evolving demands of our users and developing this product.”

Matthias Naumann, CEO, Companjon, said: We’ve been proud of our collaboration with Omio since day one, and we’re thrilled to take it a step further. The expansion of Omio Flex allows customers across the world to cancel for any reason, with no questions asked and no documentation required. Travellers consistently highlight flexibility as one of the most valued features when booking trips. Embedding our technology into Omio’s booking platform is essential to staying ahead of the competition. Both teams—Omio and Companjon—have invested heavily in developing this product, with our unique technology and data-driven insights playing a key role in bringing it to life.

About Omio
Since its foundation in 2013, the Omio Group has helped customers discover new ways of travelling. Thanks to its two interconnected platforms, Omio and Rome2Rio, Omio is the world’s leading travel platform for searching, comparing, and booking. Omio B2B Partnership services OTAs and mobility providers with bespoke business solutions. Omio supports its customers in their desire to explore Europe, the US, Canada and Southeast Asia by train, bus, flight, and ferry. Omio sells more than 80,000 tickets daily, employs over 430 staff from more than 50 countries and maintains offices in Berlin, Prague, Melbourne, London and Bangalore. The Omio Group offers its customers journeys that move them.

About Companjon
Companjon is a leading B2B2C insurtech start-up specialising in fully digital, AI-drive embedded insurance. Its modern, end-to-end insurance solutions enable companies to delight their customers and drive more business value from stronger brand loyalty and new ancillary revenue opportunities. Companjon designs, builds, and underwrites its dynamically priced solutions on a 100% cloud-based platform capable of issuing 32,000 policies per second, integrating API gateways easily, and leveraging the latest advanced technology. It has been recognised as one of the World’s Top Insurtech Companies 2024 by CNBC and one of the world’s most innovative insurtechs by FinTech Global for four consecutive years (2021-2024). Companjon seeks to change the way people think about insurance by creating seamless and positive experiences when things don’t go as planned: being right there when ‘life’ happens. The company is registered in Ireland and regulated by the Central Bank of Ireland.
www.companjon.com